Warning! An error occurred when retrieving information about this subscription.


The error below is seen when going to a subscription in the UX1 view via Account --> Subscriptions --> Click on a subscription;

The cause for this error is that changes to the service plan's resources have been made, therefore you cannot adjust limits until the service plan in back in line with the latest version. To resolve this we will need to re-synchronise the subsription, so please contact support@vuzion.cloud with the relevant information;

• Customer

• Subscription ID

We should be able to resolve this quickly, as a synchronisation will install new resources and remove old ones, removing the error message.