Adding and Removing Resources


Resources within the control panel include Office 365 subscriptions and many other services. The steps below will show you how to add or remove additional resources within a customers control panel.

Adding Additional Licenses

1. Log into the Vuzion CORE control panel via http://partner.vuzion.cloud.

2. Click on the Customers tab, then click Login beside the customer's name.

3. Click Office 365 along the left-hand side.

4. Click Manage under Licenses.

5. Click Buy More on the subscription you wish to amend.

6. Increase the quantity of licenses you wish to purchase to match the new limit and click Buy.

7. Review the order and if you are happy to continue, click Confirm.

The licenses will now automatically provision and you will be notified within the customer control panel when they are ready for use. Please note that prices shown here are MSRP, and as such discounts will not be shown at this stage - this is so that if the customer is granted access to the panel they see standard pricing.

Downgrading Licenses

Please note that although upgrading licenses can also be done as per the below steps, downgrades cannot be done as per the previous upgrading license steps in this guide.

1. Log into the Vuzion CORE control panel via http://partner.vuzion.cloud.

2. Click on the Customers tab, then click Login beside the customer's name.

3. Click Account along the left-hand side, followed by Subscriptions.

4. Click on the subscription you wish to downgrade licenses for.

5. Under Resource Limits and Usage, select Change Resource Limits.

6. Click on the minus icon alongside the resource you wish to downgrade, or type in the desired new limit.

Note: some subscriptions require a minimum of 1 license so if you wish to cancel the subscription completely, please see the following cancellation guide instead; https://knowledgebase.vuzion.cloud/help/cancelling-subscriptions-andor-customers

7. Select OK, the downgrade order will automatically process and you will be notified within the customer control panel once this has completed.