Resetting a new tenant's Global Admin password


A common query raised to us when creating a new tenant via CORE is where exactly the global admin credentials for the tenant can be found. To find these details, log in as the customer and go the Office 365 tab - at which point you'll get the view as per below;

Under Office 365 Users, you should see one particular user which has the role of Company Administrator - this will be the default global admin. If needed, the password can be reset by clicking on Actions and then Reset Password.