New Articles

  1. Resetting a new tenant's Global Admin password

    A common query raised to us when creating a new tenant via CORE is where exactly the global admin credentials for the tenant can be found. To find these details, log in as the customer and go the Office 365 tab - at which point you'll get the vi...
  2. Cancelling Subscriptions and/or Customers

    Cancelling Subscriptions Cancelling a subscription on CORE is fairly straight-forward, the first step would be to log in as the customer and go to Account, follwed by Subscriptions, then clicking on the relevant subscription that you wish to canc...
  3. Office 365 users showing overused with a total of zero

    When adding a subscription to an existing Office365 tenant that has been newly created on CORE, you may encounter what looks to be a license over-usage as highlighted in the below example screenshot; This is nothing to be alarmed about and the f...
  4. Warning! An error occurred when retrieving information about this subscription.

    The error below is seen when going to a subscription in the UX1 view via Account --> Subscriptions --> Click on a subscription; The cause for this error is that changes to the service plan's resources have been made, therefore you cann...
  5. Windows 7 ESU

    Windows 7 ESU is not currently purchased directly through Vuzion CORE, though an upcoming update is planned to enable software subscriptions to be purchased through CORE. For the time being, in order to purchase a software subscription such as Windo...
  6. Object reference not set to an instance of an object.

    The below image shows a common error on the Vuzion CORE interface, which is a known bug when attempting to synchronise from CORE to Microsoft; The connection to Microsoft is closed by them, prompting in the logs for: "The underlying connec...
  7. Vuzion Core

    Vuzion CORE Vuzion CORE has been created to give our resellers a fresh, clean, and new interface, complete with a revolutionary Marketplace. Although designed to be intuitive and easy to use, we have produced a series of documents to ensure...
  8. Vuzion Control Panel

    Vuzion Control Panel Manage Hosted Exchange and Office 365 services for your customers through our legacy Control Panel powered by Odin. The Control Panel is our legacy Control Panel. If you manage your account through our new modern CORE ...
  9. Sharepoint 2010

    Hosted Sharepoint 2010 SharePoint is designed to help increase productivity. It is a platform for teams to store and share information, documents, and projects. Select from some of our guides for our Hosted Sharepoint service below, or sea...
  10. Office 365

    Office 365 Enjoy email and calendaring, file storage and sharing, the Teams collaboration system, and business management tools. Together, they streamline your business processes while safeguarding users and data. Select from some of our g...