Manage Mailboxes

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Add a Domain for Exchange 2013
In order to use a domain on our Hosted Exchange service, it must first be added and enabled. Add an Domain If the DNS is managed through another company but you wish to use the domain with our services such as Hosted Exchange, you will need to a...
Add an Alias for Exchange 2013
An Alias is an additional email address against a mailbox that emails can also be sent to, emails sent to an alias will arrive to the main inbox as normal. An Alias can be promoted to become the main email address, known as the Primary SMTP or de...
Add a New Distribution List for Exchange 2013
There are two steps to creating a distribution list; the first step involves creating the distribution list itself and the second step involves adding members to the distribution list. Creating a Distribution List Log in to the Control Pan...
Add or Remove a Mailbox for Exchange 2013
You can create new Hosted Exchange mailboxes through the legacy Control Panel, though a spare mailbox license is needed in order to create a new mailbox. Create a Mailbox Log in to the Control Panel with your reseller account ( https://con...
Adding Approved or Blocked Senders for Exchange 2013
You can block and approve Domain/IP's or Email Addresses for Hosted Exchange within the Control Panel. As a rule, you should not whitelist your own domain or addresses as this will leave you open to spoofing attacks and receiving spam from impe...
Adding Global Relay Archive Members for Exchange 2013
It is possible to add users to the Global relay archiving service directly through the Control Panel. Emails sent to and from members who have been added will be added to the Global Relay journalling.  You will need to have the Global Relay se...
Apply Mailbox Permissions for Exchange 2013
There are two types of permissions you can apply through the Control Panel: Full Access Permissions Full Access gives a user full visibility of another mailbox, including the ability to edit or delete items. When a user has Full Access permissi...
Change a Exchange 2013 Mailbox Password
Passwords for the Hosted Exchange 2013 platform are managed through the legacy Control Panel, and as they are not stored in plain-text they cannot be viewed - only reset. Reset a Password Log in to the Control Panel with your reseller accou...
Creating a Resource Mailbox or Public Folder for Exchange 2013
Resource mailboxes are used for bookable rooms and equipment, the resource will need to be purchased prior to setting one up.  Public folders are used for sharing multiple items with all users on the same exchange server, this includes mail fo...
Enabling and Disabling Forwarding for Exchange 2013
When you apply forwarding to a particular mailbox, any email sent to it via either the primary email address, an alias, or through a group, will be forwarded on to the specified recipient. You can choose whether a copy of the forwarded email is reta...
Manage Mailbox Access Methods for Exchange 2013
The access methods permit a user to access the mailbox in a variety of different ways; IMAP, POP3, ActiveSync, Outlook (MAPI) and OWA. Manage Mailbox Access Methods Log in to the Control Panel with your reseller account ( https://controlpan...