Hosted Exchange 2010 - Domain Configuration
Cobweb MX Records
In order to route emails sent to your domain to the Cobweb platform you will need to ask your current DNS host to add the two follow Mail Exchanger (MX) records to your domain. You should only change your MX records once your mailboxes are setup with Cobweb and you are ready to switch your mail over to our platform.
Priority 10 - cluster3.eu.messagelabs.com.
Priority 20 - cluster3a.eu.messagelabs.com.
While this is not an essential part of the service it is strongly recommended that you add this to your domain to allow your users to automatically configure their Outlook profiles and set their Out of Office through Outlook as opposed to Outlook Web Access (OWA). In order to add this to your domain you will need to ask your DNS host to add the below C NAME record.
All email accounts on the Hosted Exchange platform are protected by MessageLabs, a comprehensive antivirus and anti-spam protection suite. As part of Cobweb and MessageLabs' continued efforts to ensure maximum data integrity and protection, all domains hosted by third parties (and utilised on Cobweb email accounts) must have an SPF record configured.
An SPF (Sender Policy Framework) record is a measure of protection against email spoofing. It specifies which servers have the facility to send from your email accounts, negating the possibility of someone using your address to send out unsolicited email.
To set up SPF protection, you (or your domain provider) will need to set up a text (TXT) record worded as follows:
v=spf1 include:spf.messagelabs.com ~all"
If you have any questions regarding the above or any aspect of your service, please consult the Knowledgebase or contact us on email@example.com.
Cobweb Solutions Ltd v1.0-26072010-RP