Customer Management

Articles

Adding A New Customer
Log in to Vuzion CORE by navigating to https://partner.vuzion.cloud and sign in using your login credentials. You will now be inside your Partner Control Panel. Either click Customers on the left side navigation panel, followed by add new cu...
Adding and Removing Resources
Resources within the control panel include Office 365 subscriptions and many other services. The steps below will show you how to add or remove additional resources within a customers control panel. Adding Additional Licenses 1. Log into the V...
Establishing Indirect Reseller Relationships
Establishing Indirect Reseller Relationships Through CORE When setting up a new customer in Vuzion CORE who already has an Office365 tenant, a relationship will need to be established between the indirect reseller, the customer, and Vuzion...
Login As A Customer
How to login as a Customer in Vuzion CORE To login as a customer from Vuzion CORE simply follow the steps below Login to Vuzion CORE https://core.vuzion.cloud Click Customers along the left side navigat...
Ordering a Subscription
Ordering a Subscription To order licenses for customers in the Vuzion CORE please see steps below 1.Login to Vuzion CORE  https://core.vuzion.cloud 2.Click Customers tab along the left navigation pane 3.Click Log In ...
Cancelling Subscriptions and/or Customers
Cancelling Subscriptions Cancelling a subscription on CORE is fairly straight-forward, the first step would be to log in as the customer and go to Account, follwed by Subscriptions, then clicking on the relevant subscription that you wish to canc...
Resetting a new tenant's Global Admin password
A common query raised to us when creating a new tenant via CORE is where exactly the global admin credentials for the tenant can be found. To find these details, log in as the customer and go the Office 365 tab - at which point you'll get the vi...
Verifying an Azure subscription
When purchasing an Azure subscription through CORE, it will need to be verified to prove ownership over the tenant. This is a security measure implemented by Microsoft in order to ensure that the provider has the required access and authority to per...
Ordering and Assigning Minecraft Education Licenses
In order to purchase Minecraft Education licenses, you must be able to see the Education category - to see this the tenant must be enabled for Education. This guide will be written as if you are purchasing it from the reseller marketplace, rather th...