Common Errors

Articles

Object reference not set to an instance of an object.
The below image shows a common error on the Vuzion CORE interface, which is a known bug when attempting to synchronise from CORE to Microsoft; The connection to Microsoft is closed by them, prompting in the logs for: "The underlying connec...
Warning! An error occurred when retrieving information about this subscription.
The error below is seen when going to a subscription in the UX1 view via Account --> Subscriptions --> Click on a subscription; The cause for this error is that changes to the service plan's resources have been made, therefore you cann...
Office 365 users showing overused with a total of zero
When adding a subscription to an existing Office365 tenant that has been newly created on CORE, you may encounter what looks to be a license over-usage as highlighted in the below example screenshot; This is nothing to be alarmed about and the f...