Change a Exchange 2013 Mailbox Password

Passwords for the Hosted Exchange 2013 platform are managed through the legacy Control Panel, and as they are not stored in plain-text they cannot be viewed - only reset.

Reset a Password

  1. Log in to the Control Panel with your reseller account ( and then log in as the relevant customer.

  2. Navigate to the Users tab.
  1. Click on the display name of the user that you wish to change.

  2. From within the user management screen, select Change Password.
  1. Once you've chosen a password that matches the requirements or used the generate feature, click submit. This will apply instantly, and the new password will now be used for the user to log in with.