Adding Additional Email Addresses in Office 365

At times, users may want to be able to receive emails on additional addresses without creating a dedicated user for it. Office 365 offers several options for adding new addresses to Exchange Online.

Add Aliases

An alias is an additional email address associated with a mailbox. When an email is sent to the mailbox, it will arrive to the mailbox as if it was sent to it’s main address. Each mailbox can have up to 400 aliases assigned to it.

Aliases can be managed in the Microsoft 365 Admin Center.

Log into the Microsoft 365 Admin Center using global admin credentials for the tenant: https://admin.microsoft.com

Go to ‘Users > Active Users’ on the left-hand menu

Click onto the User you want to add the alias to

Under Aliases, select Manage email aliases

Select Add an alias

Enter the new email address required

Press Save Changes

Add Groups

Groups can be used to direct emails sent to one email address to other email addresses. You can learn how to manage Groups in our Knowledgebase.

Add Shared Mailboxes

Shared Mailboxes can be used to direct emails into a separate mailbox that multiple users can access. You can learn how to manage Shared Mailboxes in our Knowledgebase.

Adding Additional Email Addresses in Office 365

Add Aliases

Add Groups

Add Shared Mailboxes

Related Articles Adding Domains to Office 365 Add an Office 365 Email Account to Outlook for Windows Add an Office 365 Email Account to Apple Mail Add an Office 365 Email Account to iOS Adding New Office 365 Users Was this article helpful? Thank you for your feedback!

Related Articles

Adding Domains to Office 365

Add an Office 365 Email Account to Outlook for Windows

Add an Office 365 Email Account to Apple Mail

Add an Office 365 Email Account to iOS

Adding New Office 365 Users

Was this article helpful?

Thank you for your feedback!